Shipping policy

🚚 Shipping & Delivery Policy

Local Delivery (Medicine Hat)

• Same-day delivery available on most orders

• Free delivery on orders over $50

• Orders under $50 may include a delivery fee

Shipping (Alberta & Canada)

• Orders shipped via Canada Post or courier

• Processing time: 1–2 business days

• Delivery time: 2–7 business days depending on location

Age Verification

• Government-issued ID required (18+ or 19+ depending on province) upon delivery

Order Processing

• Orders placed after cutoff times may ship next business day

• Customers may be contacted to confirm order details/payment

Liability

• Cloud King is not responsible for delays caused by carriers

• Incorrect shipping info may result in delays or returned packages

Restricted Items

• Some products may be limited to local delivery only due to regulations